Dealer service lanes often have missed opportunities when it comes to vehicle protection. The main roadblock has been that service advisers are not trained to present the various plans available to a customer. However, Royal's Service Lane Program makes it simple to offer these options to the customer by utilizing our vehicle protection plan specialists. They are knowledgeable on each specific program available, which ensures proper customer satisfaction and provides the proper protection necessary for each customer. All the service adviser has to do is provide a warm turnover through the Royal lead service which is located on their desktop.